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In 2022, we will have multiple omnichannel platforms that will work seamlessly to serve different types of businesses and business models. These platforms have become one of the fundamental pillars in order to always be able to adequately serve millions of users on the Internet. Companies have ...

Callbell has also recently integrated the broadcast message feature for WhatsApp, with which our customers using the WhatsApp Business API will be able to reach a large number of users. The most interesting difference between broadcast messages sent by the WhatsApp API and traditional broadcast ...

Unlike the WhatsApp app or WhatsApp Business, the WhatsApp API is a paid solution . This is the main solution used by WhatsApp to monetize itself. In concrete terms, each message that is intermediated by an API line has a cost (a bit like SMS). The cost has several variables: a) The BSPs you have ...

B2Chat is an instant messaging tool that integrates a number of communication channels such as: Live Chat, Facebook, Instagram, WhatsApp and Telegram. This tool is particularly complete: the company relies on a multichannel environment , which also works perfectly with sales and support teams. This ...

With this type of integration, we will have the possibility to send a WhatsApp template automatically to all users who fill out the form that you have connected via API to Callbell. Additionally, you can add variables to the template so that it is much more personalized and tailored to your audience ...

It is important to keep in mind that the idea of ​​conversational commerce is based on the automation of processes, human contact, personalization and increasing sales. In this context, we must apply good strategies so that our company can grow and increase its sales using this new type of product ...

The only condition is that you can receive a verification call from a WhatsApp bot during account activation. During the call, you will be dictated a numeric code that will be used to confirm your account. What can I do with WhatsApp Business? With WhatsApp Business, you can customize certain ...

For some years now, the sales process has not worked as it used to. This is mainly due to the radical change that has brought about in the way of purchasing, especially due to the presence of the Internet . For this reason, it is necessary to also change our sales strategies, as we will explain in ...

As we’ve discerned throughout this article, we know that consumers are looking for opportunities to interact with brands. The chat space, such as WhatsApp, is becoming the medium through which you can deliver that experience to the consumer. First of all, when you invite potential customers to your ...

Social media is one of the best tools to connect with potential customers. It has several advantages and possibilities compared to old communication channels . However, it also has disadvantages compared to new messaging applications . The problem is that the tools (social networks) only allow one ...