Canada Data

Use Surveys Encouraging customer feedback is a key element of relationship marketing and lets customers know their opinion matters. You also need to show that you are open to responding to this feedback. An easy way to manage feedback is to send out customer surveys. This could be CSAT (customer ...

Sometimes the top person makes the final decision to buy or not buy. At the very least, the purchasing process includes the reason for the purchase, the appropriateness of the price, and the final decision of the person in charge. Multiple people are involved in the process. In B2C, the individual ...