For example, if you’re hiring a new content creator, think about who can deliver a fresh voice or unrepresented perspective that will resonate with your audience.But you don’t have to wait for the next vacancy on your team. When you hire freelancers or contract with agencies, think about what voices they can provide that your team doesn’t have. Or be more inclusive by creating (and listening to) a diverse editorial advisory board (internal or external members) who can share ideas, react to your team’s plans, and inspire you to think differently.
As Del Johnson, a principal at Backstage Capital, says in the Google taiwan mobile numbers research report: “The more distance there is culturally between your team and the market, the less ability you will have to execute. We all fall into particular biases. culturally competent people in the room who have the power to affect decisions. By bringing in the talents of those who have traditionally been overlooked, you unlock true creative expression — and build an organization able to check its biases.
”Inclusive cultures make a difference, as detailed in this recent CMO.com article: “(A) Deloitte report noted that organizations with inclusive cultures were six times more likely to be innovative and agile, eight times more likely to achieve better business outcomes, and twice as likely to meet or exceed financial targets.”Inclusiveness also can help thwart potential cultural mistakes. One needs only look to Gucci in Shortly after apologizing that its balaclava-style top resembled blackface (the black turtleneck was designed to be pulled up on a person’s face and had red fabric around the mouth), it had to atone for another cultural mistake – turning Sikh-like turbans into a fashion statement.