The downside of this approach was that colleagues from different offices communicate a lot on a daily basis, and the issue of coordination and management of this process became quite acute. For the Russian part of the business, the key task was to increase sales efficiency, for this we implemented a CRM system. During the implementation process, we came to the understanding that we needed careful accounting and control of all customer calls. And the integration of the CRM system with telephony helped us with this. We engaged an independent integration consultant who unequivocally recommended MCN Telecom as a service provider with the best pricequality ratio.
We currently have several phone numbers estonia email list from MCN Telecom – for local offices and social media groups. We are currently considering integrating telephony in the Chinese office. How does Virtual PBX help in solving business problems? The most important feature of the MCN Telecom Virtual PBX is its ready-made integration with the most popular CRM systems on the Russian market. Since we have connected to this cloud service quite recently, we are still at the testing stage. offices, but I have a strong desire to abandon it and transfer all communications to a virtual environment. Here the question is more psychological than technological, since quite a lot of money was invested in "iron" PBX.
It is important that MCN Telecom has its own data center, which meets high international standards for energy saving, security and fault tolerance. Therefore, we can safely trust the cloud solutions of this operator. What other MCN Telecom services and products might be of potential interest to you? We are currently testing SIM cards and are very pleased with the opportunities that the combination of fixed and mobile telephony provides for corporate clients. And integration with CRM systems is an important advantage, making sales even more efficient.In the modern world, it is difficult to hide or remain unnoticed. So, there are many ways, both legal and not, to determine the location of a subscriber by his mobile phone number.