The only condition is that you can receive a verification call from a WhatsApp bot during account activation. During the call, you will be dictated a numeric code that will be used to confirm your account. What can I do with WhatsApp Business? With WhatsApp Business, you can customize certain aspects of your account. You can set your business address, description, email address, and opening hours, if applicable. You can set up two types of automatic messages: a “welcome message” and an “away message.” Another cool feature is the ability to create “quick replies.” In addition to the features listed above, all other WhatsApp features will also be available.
If your business has more specific needs, such as using the same WhatsApp Business number on unlimited devices, dividing conversations by department, or creating automatic chat sorting and assignment flows, you should opt for the WhatsApp Business API . How to set up automatic messages for Whatsapp Business? To set up automatic messages for WhatsApp Business, you need to go to your WhatsApp Business account settings, and select “Activity Tools”. Two types of automatic messages are available on WhatsApp Business: the “ Welcome Message ” which will serve as an automatic responder after the customer's first message and an “ Away Message ” which will be sent automatically to your contacts who contact you outside the set opening hours.
If your business is looking for additional automation mechanisms with WhatsApp Business (such as automated distribution of WhatsApp Business chats among different members of a sales team), you will need to opt for solutions that integrate the WhatsApp Business API. How can I get statistics for my WhatsApp Business account? The WhatsApp Business canada telegram database app does not have a statistics module dedicated to the communication flow on WhatsApp. Callbell, the first CRM integrated with the WhatsApp Business API, offers a section dedicated to WhatsApp Business channel statistics . These statistics can be viewed in our dedicated Analytics module. In this section, you can easily identify interesting information that will help you define your business strategy: response time, real-time chat volume, tags, etc.
Can I switch from WhatsApp to WhatsApp Business? Yes, you can. Transferring your account from WhatsApp to WhatsApp Business is a simple and secure process. 1) Update the WhatsApp app and download WhatsApp Business 2) Open the WhatsApp Business app 3) Make sure the WhatsApp Business app is open and your phone is turned on 4) WhatsApp Business will automatically identify the phone number you use on WhatsApp. To continue, tap on the option containing the business number 5) If the phone number displayed is not the one you want to use, tap USE ANOTHER NUMBER and follow the normal verification procedure. 6) Tap CONTINUE > ENABLE to allow WhatsApp Business to access your chat history and media files. 7) Enter the six-digit SMS code to verify your number 8) Create your business profile > press NEXT 9) You can continue to edit the business profile after activating your WhatsApp Business account.
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