In business, as in life, trust is the foundation of any good relationship. It takes a long time to build trust and it can be destroyed in just a couple of minutes. How do you build trust? In this article we show you how to do it:
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10 RECOMMENDATIONS WILL HELP YOU BUILD TRUST IN YOUR COMPANY:
1. Work on design and usability
2. Take high-quality product photos and descriptions.
3. Tell us about yourself
4. Place contacts
5. Start a blog
6. Post links to social networks.
7. Answer buyers' questions.
8. Confirm the quality and return conditions of the merchandise.
9. Post reviews
10. Respond quickly to customer questions
10 RECOMMENDATIONS WILL HELP YOU BUILD TRUST IN YOUR COMPANY:
1. Work on design and usability
A nice, clean store site evokes a user's disposition, a desire to walk around and visit it.
Remember how, when you enter a regular store, you immediately fantuan phone number data it and understand whether you want to buy something here or are ready to run away as soon as possible. The same thing happens online.
2. Take high-quality product photos and descriptions.
Take care of your company's design
This is a logical continuation of the first point: tell us about your products clearly and in detail. Let the photos and descriptions complement each other and reveal all the properties of the product.
Use a company's direct and visible message. Choose the one that best suits your business. Less complex constructions. Avoid grammatical errors.
3. Tell us about yourself
More information means more trust. Explain why you sell this particular product, where you source it, or how you make it. You can even add production videos or interviews with the team.
Submit your photo. We tend to trust the person we know by sight. Share your business philosophy and future plans for the company. And read about business storytelling: How a product caption can help you sell.
4. Place contacts
A lonely phone number in the corner of a page doesn't count. Make a block at the bottom of the website: address, phone number, social networks, instant messenger. Let your customers feel that you are open to them and willing to communicate. Important: try to respond quickly when someone calls or writes to you.
How to get people to trust your new company?
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