Facebook's goal for the medium term is to introduce chatbots directly into conversations between users . If you are talking to your friends about travel plans, a movie or, for example, you need to book a taxi, a chatbot could enter the conversation to "help" you complete a task that has advertising value for the most famous social network. Not only on Facebook Messenger, but also on the other chats that Zuckerberg owns, first of all WhatsApp (which, currently, is less well-launched on the bot side than Telegram ).
Chatbots will soon be an item on the balance sheet of list of real mobile number database large companies that will invest in this sector to standardize customer support. In practice, Facebook Messenger will allow - first of all the Big 4 of digital - to intervene directly in users' chats both to optimize their service and to improve their lead generation strategy. Microsoft, Amazon and Google Meanwhile, Microsoft is working on Conversation, a platform capable of responding to any request made via voice command.
Additionally, to keep up with Zuckerberg, the company recently launched Bot to build their own chatbots at low cost . After Amazon Polly , Amazon Lex will be born in April , which will allow the creation of very advanced chatbots, capable of interacting with both written messages and voice messages. Amazon Lex and Amazon Lambda, Amazon's tools for chatbots. Google , on the other hand, has already launched its personal assistant, Allo, capable of learning from your mood and your writing style to suggest words and emojis in advance.
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