at are the commonalities between growing D2C companies as discussed by a D2C support company? An interview with CRM supp

[ashammi228]

This series will unravel the framework of growing D2C companies through conversations between Yato Muraoka, CPO and Director of Allied Architects Inc., which has supported over 200 D2C companies through its SaaS products, and D2C support companies in various fields such as e-commerce carts, logistics, and marketing.

The guest for the final episode is Kentaro Kitagawa, bc data philippines CEO and COO of E-Grant, Inc., which supports D2C companies in the CRM field .

Kitagawa provides comprehensive support for D2C companies' CRM, including the provision of "Uchi de no Kozuchi," a CRM/marketing automation tool that has been implemented in over 650 companies, as well as consulting and recruitment services in the CRM field. How does Kitagawa view the "D2C" trend of the past few years? Also, what commonalities does he see among the companies that are growing in this field?

We will explore the essence of what makes D2C brands different, not just a passing trend, but one that is loved by consumers for a long time and continues to be purchased repeatedly by them.