What is Behavioral Science?
Behavioral science focuses on understanding the psychological and emotional factors that influence human decisionsThis interdisciplinary field encompasses areas such as psychology, behavioral economics, and sociology and studies how external stimuli (such as the environment or interactions with a salesperson) and internal beliefs (such as emotions or cognitive biases) influence our decisions.
In sales, these principles can help salespeople identify physician database consumers' hidden motivations and adjust their approach to persuade more effectivelySome key concepts include cognitive biases , persuasion theory , and the consumer behavior model .
Main Sales Techniques Based on Behavioral Science
Below, we'll explore some of the most effective sales techniques derived from behavioral science that can help you improve your sales strategy.
Scarcity:
One of the most powerful principles in behavioral science is the concept of scarcity , which suggests that consumers value products or services more when they perceive their availability to be limitedThe idea behind this principle is that when something is scarce, it is automatically perceived as more valuable.
In sales, you can leverage this principle by creating urgencyYou can highlight a product's limited availability or a limited-time offerPhrases like "Only left" or "Offer valid for 2 hours only" are classic examples that trigger the fear of missing out, prompting consumers to make a quicker decision.