channels in botmock for chatbot design

[mouakter14]

Hence, in addition to an outline, creating a flow chart is the best way to see how the conversation connects. Are there any points in your bot where a question can be re-asked or where a user will move to another point in another flow?

The more flows you have, the more detailed your map will be. So the chatbot design is very much needed before building a chatbot, and it would be a great way to communicate your conversation strategy with all the stakeholders.

Read more: How to Create a Chatbot in 10 Minutes.

Best Chatbot Design tools available in the market in 2025
This article shows the top chatbot design tools and how it helps in the chatbot designing process. Let’s discuss them in detail.

Botmock
Botmock is a web-based design & prototyping tool making it easier for teams to create exceptional conversational experiences. It allows your team to work together in one place.

You don’t need to create the entire chatbot experience of NLPs, intents, training phrases, etc. Your designers can rapidly prototype the ideas.

Design Process
Rapid Prototyping
While creating the project itself, you can select a channel such advertising data as Whatsapp, Facebook Messenger, Generic Chatbot, Alexa, Google Assistant, or Slack.

Each channel has its design language that’s already present. From a design perspective, it will show the channel restrictions and how it works on the channels.

A generic chatbot is also supported, which gives you more control over design and deployment.

Features & Flexibility
Team Collaboration
With building and scaling the chatbot design, the collaboration becomes more critical as the project might have various people working on different backgrounds.

Getting feedback from your team is essential. It keeps everybody on the same page, and it helps the team to deliver faster and better. You would be able to invite team members to collaborate and keep everyone in sync with the project with an option to assign specific roles to the team members.