How to cancel a scheduled mail merge campaign and stop it from sending

Collaborative Data Solutions at Canada Data Forum
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batasakas
Posts: 83
Joined: Tue Dec 10, 2024 3:24 am

How to cancel a scheduled mail merge campaign and stop it from sending

Post by batasakas »

If you have a scheduled mail merge campaign, it will show under the GMass Scheduled Label.

You have a few options to cancel the campaign.

Cancel from the GMass settings box
Find the campaign under the GMass Scheduled Label or in your greece phone number material Gmail Drafts folder, open the Draft, click the GMass Settings arrow, and hit the Cancel button.

Cancel a campaign from the settings box

Cancel from the GMass dashboard
Head to your GMass dashboard. You’ll see your campaign under the Current Campaigns tab. Click the red X button to cancel.

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Cancel a campaign from the dashboard

Notes on canceling campaigns
These methods also work on a large campaign that has been set to send over multiple days. If after a couple of days, you decide you don’t want the rest of it to send, follow the same procedure to prevent further sending.

If the campaign is in the process of sending right now, then hitting the Cancel button will attempt to stop the current send and prevent future emails for the campaign from sending. If sending is in progress, up to 50 emails may send before sending is stopped.

If you have auto follow-up messages scheduled with this campaign, a pop-up window will give you the option to cancel just the campaign, cancel the campaign and all future auto follow-ups, or both. (Here’s more on canceling auto follow-ups.)
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