There are times it might not be in your organization’s best interests to outsource inside sales:
Your business model isn’t a good fit for an outsourced sales team.
There are hidden costs associated with outsourcing inside sales.
You’re not comfortable “losing control” over whatsapp number list the SDRs and sales process.
Still, beefing up an in-house sales team is challenging. Finding, hiring, and training quality salespeople is no easy task. And studies show that few inside sales teams are realizing their full potential. Yet, many organizations consider sales to be such a vital inside function that they can’t imagine trusting an outsource partner to take on any of the responsibilities.
As mentioned, companies that outsource their insides sales to a trusted, experienced third-party provider achieve better business outcomes. Here’s how.
Mitigating risk. In many ways, an in-house sales team can be riskier than investing in an outsourced one. Why? Because in today’s hiring climate, finding and retaining quality sales talent is challenging, and sales churn is at an all-time high. Unless your company has the infrastructure to shoulder that burden, it could be better to turn over some responsibilities to an outsourcing partner.
Access to experts. This could be the single most compelling reason to outsource inside sales. After hiring, training, and managing sales reps to ensure they appropriately pitch your product or service is incredibly time-consuming and challenging. And your sales team needs guidance, supervision, and support on a daily basis. With outsourcing, you not only get highly trained and experienced sales professionals, but you also get the latest tools and technologies they bring to the table.
Scaling quickly. Most companies that build up their sales team do so because they want to scale their business fast. Outsourcing your business’s inside sales gives you access to talent networks that make it easy to add new reps to your account within weeks, not months. Top performing sales outsourcing partners offer greater uptime, so you don’t need to worry about lags in activity during unplanned leaves, or when an employee quits or retires.
Adopting an outsourced marketing and sales strategy might not be suitable for every company, but for most, it can be worth checking out to see if it can help them grow their business and get the sales results they’re looking for.
