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How does intelligent automation (AI) play a role?

Posted: Mon Dec 23, 2024 4:24 am
by Aklima@416
Hyperautomation is like having an advanced culinary assistant that knows not only the basics, but also your preferences, adjusts recipes on the fly, and proactively manages the entire cooking process.

You can assign the human assistant more complex tasks, like your recipe collection, dietary restrictions, and ingredient preferences. Not only does it automate repetitive tasks, it actively searches for new recipes, suggests ingredient substitutions based on availability, adjusts cooking times based on the number of guests, and even learns from your feedback to continually improve its performance. Hyperautomation is a comprehensive, intelligent system that orchestrates multiple automated processes to create a seamless, personalized cooking experience.

Capabilities and differences between RPA and hyperautomation
More literally, hyperautomation refers to the use of advanced technologies, such as artificial intelligence (AI), machine learning (ML), and robotic process automation (RPA), to automate tasks that were previously performed by humans .

Hyperautomation integrates a variety of tools, including robotic process automation (RPA), intelligent process automation (IPA), intelligent business process management suites (iBPMS ), iPaaS , and decision management systems. Hyperautomation is the ultimate automation toolkit—it can use AI to refine cognitive functioning to go beyond basic task automation to intelligent orchestration, which then drives adaptive decision making, predictive insights, and guided recommendations. The only question is where to start to expand your current automation technology footprint to hyperautomation.

What is the main difference between hyper-automation and RPA?
Cross-functional collaboration. Before RPA, automation required complex coding. Today, RPA has simplified execution with robots. However, RPA is limited to automating predefined and repetitive tasks. To implement hyperautomation, cross-functional collaboration is required. Hyperautomation takes RPA to the next level by facilitating intelligent and adaptive processes that recommend the next course of action instead of performing the same activities until told to stop.

In fact, hyperautomation crosses cross-functional boundaries. Instead pakistan mobile number example of RPA repeating the same monotonous activities, hyperautomation uses intelligence to decide the best strategy to perform these activities.

How does hyper-automation feel?
Hyperautomation provides interactive and responsive digital workers. Human workers can also ask these digital workers questions, such as “Where can I access this critical report?” Hyperautomation creates an environment where human workers can find what they need to improve productivity and efficiency.

Interaction uses natural language processing to answer complex, lengthy questions, such as: “Can you tell which customer service agent handled the most tickets for customer A23GB684 in 2020? Next, could you ask the sales department what percentage of quota they met in 2020?” This type of question requires a deeper understanding than simply asking when the next conference call is. Sometimes, your server can give you a more informed answer than your point-of-sale system.