What are the features of a virtual number?
Posted: Tue Jan 28, 2025 6:03 am
What equipment is needed when connecting a virtual number
To rent and connect a number, you don't need special equipment. You order it from the provider via the Internet and connect it in your personal account. You will need the following tools:
A device for receiving calls — a landline phone with VoIP support, a smartphone with the vp design officers email list PBX application is used as a device. A computer can also be used. In this case, a separate utility is installed on it or the PBX is used via a browser.
Internet access — high-quality voice communication requires the transfer of a large amount of data, so a high-speed channel is needed. On average, one conversation requires a bandwidth of 100 Kbps to 1 Mbps, depending on the codec used and the quality of the connection.
It should be stable, packet loss should not exceed 1%, and the maximum ping for comfortable communication is 100 ms.
Software - Virtual PBXs are most often available as SaaS for computers and applications for smartphones.
Equipment for call centers - managers will need a headset: any headphones with a microphone will do.
For ease of use of telephony, the virtual PBX is integrated with any third-party programs and platforms using API or ready-made modules for CRM. They expand the capabilities of IP telephony.
To purchase and delete numbers, set up call forwarding and other options, you can use the Numbering API . This software interface from MTC Exolve makes it easier to manage phone numbers when using them on marketplaces.
Thanks to the ability to rent a virtual number that is not tied to a specific device, SIM card or region, businesses receive several advantages when using this tool:
Availability — renting a “nice” number allows customers to easily reach managers from any region of the country. If a business has a number with the 8-800 code, interaction becomes even more accessible, since the call is not charged for the potential buyer. At the same time, the call center employees themselves can be in any city or work from home — the call forwarding is performed by the PBX.
To rent and connect a number, you don't need special equipment. You order it from the provider via the Internet and connect it in your personal account. You will need the following tools:
A device for receiving calls — a landline phone with VoIP support, a smartphone with the vp design officers email list PBX application is used as a device. A computer can also be used. In this case, a separate utility is installed on it or the PBX is used via a browser.
Internet access — high-quality voice communication requires the transfer of a large amount of data, so a high-speed channel is needed. On average, one conversation requires a bandwidth of 100 Kbps to 1 Mbps, depending on the codec used and the quality of the connection.
It should be stable, packet loss should not exceed 1%, and the maximum ping for comfortable communication is 100 ms.
Software - Virtual PBXs are most often available as SaaS for computers and applications for smartphones.
Equipment for call centers - managers will need a headset: any headphones with a microphone will do.
For ease of use of telephony, the virtual PBX is integrated with any third-party programs and platforms using API or ready-made modules for CRM. They expand the capabilities of IP telephony.
To purchase and delete numbers, set up call forwarding and other options, you can use the Numbering API . This software interface from MTC Exolve makes it easier to manage phone numbers when using them on marketplaces.
Thanks to the ability to rent a virtual number that is not tied to a specific device, SIM card or region, businesses receive several advantages when using this tool:
Availability — renting a “nice” number allows customers to easily reach managers from any region of the country. If a business has a number with the 8-800 code, interaction becomes even more accessible, since the call is not charged for the potential buyer. At the same time, the call center employees themselves can be in any city or work from home — the call forwarding is performed by the PBX.