Plan, plan and plan, this is not a coincidence
Posted: Thu Dec 05, 2024 10:46 am
In this way, communication from all areas of the company will be aligned with the context of each consumer. Thus, you can send cross-selling campaigns, taking advantage of the purchase history, or offer credit in case of a good payment history, to name a few examples.
Effective outbound campaigns require constant planning. Let’s go back to list of croatia whatsapp phone numbers the example of a symphony orchestra, where the musical pieces are designed specifically for each instrument and at the same time fit perfectly into the melody. This was planned this way, it is not an accident.
Outbound messages should also be planned to suit each situation. Only in this way can perfect harmony be achieved. This way, for example, you will avoid sending product offers to customers who are late with their payments.
4. Customize output messages
According to figures compiled by Forbes, 91% of consumers say they are more likely to make purchases from brands that provide personalized recommendations and offers .
Therefore, if you are going to send messages to your customers with offers about your products or services, it is important that they are aligned with the consumer's preferences and, of course, with the stage of the Customer Journey they are in.
Effective outbound campaigns require constant planning. Let’s go back to list of croatia whatsapp phone numbers the example of a symphony orchestra, where the musical pieces are designed specifically for each instrument and at the same time fit perfectly into the melody. This was planned this way, it is not an accident.
Outbound messages should also be planned to suit each situation. Only in this way can perfect harmony be achieved. This way, for example, you will avoid sending product offers to customers who are late with their payments.
4. Customize output messages
According to figures compiled by Forbes, 91% of consumers say they are more likely to make purchases from brands that provide personalized recommendations and offers .
Therefore, if you are going to send messages to your customers with offers about your products or services, it is important that they are aligned with the consumer's preferences and, of course, with the stage of the Customer Journey they are in.