What do Mailchimp users like most?

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Analyzing user reviews, Mailchimp is considered one of the leading platforms in the email marketing sector, especially suitable for small and medium-sized businesses.

Its user-friendly interface and robust suite of marketing automation tools are often praised.

Thanks to these two crucial factors, it is appreciated especially in its initial phase of use , offering a free plan that allows you to manage up to 500 contacts. The platform is seen as a reliable email marketing solution, with a 99% delivery rate and over 300 integrations available.

Most appreciated aspects include:

the intuitive and easy-to-use interface, with drag-and-drop editor;
powerful marketing automation features;
the vast library of professional czech republic phone number list and customizable templates;
tools to conduct detailed analyses and monitor campaign performance;
integrations with e-commerce platforms and other marketing tools;
the free plan;
the quality of audience segmentation tools;
reliability in email delivery.
The main critical issues that emerged from the reviews analyzed are:

the high costs for premium plans and the significant increase in prices as the contact list grows;
customer service considered inadequate, especially in the free plan, but also in the paid ones;
limitations in advanced template customizations;
the overly restrictive automatic spam prevention system, which often leads to accounts being banned;