Chatbot Services for Your Website
Posted: Mon Feb 17, 2025 10:24 am
1. Brevo Conversations Platform
Brevo Conversations is a great choice for any business looking for chatbot software. The solution offers automated chatbots, a customizable chat widget, saved responses, advanced analytics, and more.
Part of what sets Brevo Conversations apart from other chatbot software is its multi-channel functionality. This means you can handle real-time communications not only from your website chat widget, but also from your Instagram and Facebook accounts – all in one place!
Another advantage is its intuitive setup and user experience. Installing a chat window on your website requires a simple copy/paste. And creating chatbot scenarios to answer frequently asked questions from visitors is quick and easy thanks to the drag & drop editor.
What other features does Brevo Chat have?
Chatbot scenarios (including a contact form).
Event-triggered chats.
Saved Answers.
Writing Insights: See what people are writing in real time so you can prepare a response.
Chat ratings and advanced statistics.
Grouping of agents (by language or experience).
Pop-up notifications for new messages.
Brevo Conversations mobile app (available on iOS and Android).
2. HubSpot
Chatbot hubspot
HubSpot offers chatbot building software as part of Sales Hub. The free version includes basic features, while the paid version has advanced chatbot features to automate customer interactions.
HubSpot's chatbot builder allows users to do the following:
customize the chat widget,
schedule meetings,
automatically qualify leads,
create chatbot sequences easily,
set up behavior-triggered email sequences,
integrate chat data with HubSpot's CRM system.
The biggest drawback of the tool is the price. If you need more than a basic bot (which is very likely), upgrading will be expensive.
HubSpot Chatbot Builder Pricing: The free version includes basic features like ticket creation, lead scoring, and meeting scheduling bots. More features like custom branching logic and advanced segmentation are available ukraine phone number list on the Professional plan (€460/month, 5 users included).
Although the cheapest Sales Hub plan costs €18/month, it still offers the same basic chatbot features as the free plan. But the good thing is that once you become a Professional user, you can not only use chatbot features, but you also get access to a sophisticated CRM solution.
So, there are two cases where HubSpot's chatbot builder will be the most suitable option for your company: a) you need a free chatbot and you don't plan to scale; b) you are looking for a comprehensive CRM solution for companies that your sales and customer service teams can use.
3. Drift
Drift is a conversational marketing software with chatbot capabilities. Drift’s sophisticated chatbot solution offers a range of highly useful features for marketing, sales, and customer service teams:
customizable rules-based chatbots,
AI chatbots,
audience information,
dashboards with reports,
lead qualification,
scheduling meetings,
A/B testing,
lead routing,
integration with Salesforce,
several languages available.
In addition to the typical chatbot features, Drift offers outstanding features such as A/B testing and lead routing.
The most common complaints from Drift users are the complexity of setting up the tool and its price.
Drift Pricing: Drift's basic chat features are available for free. Paid plans are customized to each company's needs, so pricing is not publicly displayed. Early-stage startups with fewer than 50 employees can request a custom plan at a deeper discount.
4. ChatBot
Chat flows
ChatBot is a dedicated platform that offers tools to create, manage and optimize chatbots.
What will you find in ChatBot?:
a visual (no code) bot builder;
AI chatbot;
A/B testing of chatbot flow;
chatbot analytics (including a heat map of peak usage times);
team collaboration features;
templates for marketing, sales and support teams;
integrations with Shopify and WordPress.
Sounds good, but is there a downside? ChatBot is created by LiveChat, the live chat software provider. So, if you want to combine human attention with chatbots, you first need to integrate these two apps. That’s right. This also means that you need to pay for both apps to access the Live Chat Agent feature.
ChatBot Pricing: It doesn’t offer any free plans. Users can try the software for free for 14 days, after which they will need to choose one of the paid plans (starting at $50/month). On the Starter plan, you can run up to 1,000 chats per month and have only one active chatbot. To increase this limit, you need to upgrade to the Team plan ($149/month), Business plan ($499/month), or Enterprise plan (custom pricing).
Brevo Conversations is a great choice for any business looking for chatbot software. The solution offers automated chatbots, a customizable chat widget, saved responses, advanced analytics, and more.
Part of what sets Brevo Conversations apart from other chatbot software is its multi-channel functionality. This means you can handle real-time communications not only from your website chat widget, but also from your Instagram and Facebook accounts – all in one place!
Another advantage is its intuitive setup and user experience. Installing a chat window on your website requires a simple copy/paste. And creating chatbot scenarios to answer frequently asked questions from visitors is quick and easy thanks to the drag & drop editor.
What other features does Brevo Chat have?
Chatbot scenarios (including a contact form).
Event-triggered chats.
Saved Answers.
Writing Insights: See what people are writing in real time so you can prepare a response.
Chat ratings and advanced statistics.
Grouping of agents (by language or experience).
Pop-up notifications for new messages.
Brevo Conversations mobile app (available on iOS and Android).
2. HubSpot
Chatbot hubspot
HubSpot offers chatbot building software as part of Sales Hub. The free version includes basic features, while the paid version has advanced chatbot features to automate customer interactions.
HubSpot's chatbot builder allows users to do the following:
customize the chat widget,
schedule meetings,
automatically qualify leads,
create chatbot sequences easily,
set up behavior-triggered email sequences,
integrate chat data with HubSpot's CRM system.
The biggest drawback of the tool is the price. If you need more than a basic bot (which is very likely), upgrading will be expensive.
HubSpot Chatbot Builder Pricing: The free version includes basic features like ticket creation, lead scoring, and meeting scheduling bots. More features like custom branching logic and advanced segmentation are available ukraine phone number list on the Professional plan (€460/month, 5 users included).
Although the cheapest Sales Hub plan costs €18/month, it still offers the same basic chatbot features as the free plan. But the good thing is that once you become a Professional user, you can not only use chatbot features, but you also get access to a sophisticated CRM solution.
So, there are two cases where HubSpot's chatbot builder will be the most suitable option for your company: a) you need a free chatbot and you don't plan to scale; b) you are looking for a comprehensive CRM solution for companies that your sales and customer service teams can use.
3. Drift
Drift is a conversational marketing software with chatbot capabilities. Drift’s sophisticated chatbot solution offers a range of highly useful features for marketing, sales, and customer service teams:
customizable rules-based chatbots,
AI chatbots,
audience information,
dashboards with reports,
lead qualification,
scheduling meetings,
A/B testing,
lead routing,
integration with Salesforce,
several languages available.
In addition to the typical chatbot features, Drift offers outstanding features such as A/B testing and lead routing.
The most common complaints from Drift users are the complexity of setting up the tool and its price.
Drift Pricing: Drift's basic chat features are available for free. Paid plans are customized to each company's needs, so pricing is not publicly displayed. Early-stage startups with fewer than 50 employees can request a custom plan at a deeper discount.
4. ChatBot
Chat flows
ChatBot is a dedicated platform that offers tools to create, manage and optimize chatbots.
What will you find in ChatBot?:
a visual (no code) bot builder;
AI chatbot;
A/B testing of chatbot flow;
chatbot analytics (including a heat map of peak usage times);
team collaboration features;
templates for marketing, sales and support teams;
integrations with Shopify and WordPress.
Sounds good, but is there a downside? ChatBot is created by LiveChat, the live chat software provider. So, if you want to combine human attention with chatbots, you first need to integrate these two apps. That’s right. This also means that you need to pay for both apps to access the Live Chat Agent feature.
ChatBot Pricing: It doesn’t offer any free plans. Users can try the software for free for 14 days, after which they will need to choose one of the paid plans (starting at $50/month). On the Starter plan, you can run up to 1,000 chats per month and have only one active chatbot. To increase this limit, you need to upgrade to the Team plan ($149/month), Business plan ($499/month), or Enterprise plan (custom pricing).