Currently, there are two Service Level Agreement models that are most frequently used. Let's see what they are below:
Customer-focused SLA
This type of SLA is focused on the customer's perspective, so it has a more specific nature. Therefore, the document is created to meet the needs of a single contractor and all points must be very clear and objective.
The SLA cannot be used as a standard type for malta mobile database company, as it contains its own items and clauses, which are consistent with the planned agreement. Another detail that deserves attention is the constant updates, as each agreed change must be signed by both parties.
In the case of recurring demands, at Runrun.it you can customize project templates to organize the entire delivery process, saving time on recreating everything from scratch and standardizing the workflow of the project or client in question.
What are the types of SLA?
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