Smart Onboarding Flows in Telegram Bots

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Rajulk985
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Joined: Tue Dec 17, 2024 3:23 am

Smart Onboarding Flows in Telegram Bots

Post by Rajulk985 »

Phase 1: Proactive Data Accuracy Strategies (Prevention is Better than Cure)
Build accuracy into your data collection from the start.


Clear Consent: Crucial for GDPR/PDPO compliance. Clearly state what data is collected and why, securing explicit consent from the outset.
Guided Input: Use structured questions (buttons, predefined options) rather than open text fields to minimize errors when collecting preferences, budget ranges, or property types.
Validation at Point of Entry: If collecting emails or phone belgium telegram mobile phone number list numbers via the bot, integrate with real-time validation APIs to check format and deliverability before storing.
Confirmation Messages: After a user provides information, summarize it and ask for confirmation: "You selected 'Investment Properties'. Is that correct?"
Self-Service Preference Centers:

Empower Users: Create a simple bot command (e.g., /preferences, /mydata) that allows users to view and update the information you hold about them (e.g., interests, frequency of messages, preferred language).
Benefit: Reduces errors, increases transparency, and puts control in the user's hands.
CRM Integration with Data Sync:

Single Source of Truth: Your CRM (e.g., HubSpot, Salesforce, Zoho CRM) should be the master record for all user data.
Real-time Bi-directional Sync: Ensure that data collected in Telegram instantly updates the CRM, and changes in the CRM (e.g., a customer's segment, purchase history) instantly update their Telegram profile (tags, custom fields). This prevents data silos and inconsistencies.
Regular Data Audits at the Source:

Manual Spot Checks: Periodically review a sample of user profiles for consistency and accuracy.
Automated Rules: Set up rules in your bot platform or CRM to flag potentially duplicate or inconsistent data entries.
Phase 2: Systematic Data Clean-Up Processes for Telegram Lists
Implement regular, systematic clean-up routines.
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