How WhatsApp Uses and Shares Collected Data (The Meta Integration)
Posted: Wed May 21, 2025 7:09 am
WhatsApp's data usage and sharing practices are heavily influenced by its integration into Meta's broader "family of apps" and its evolving business strategies. The key here is to differentiate between data used within WhatsApp and data shared with other Meta companies.
Purposes for Using Collected Data (Within WhatsApp):
Providing, Maintaining, and Improving Services:
Delivering messages, calls, media, and other features.
Troubleshooting, bug fixing, and service optimization.
Developing new features and functionalities (e.g., Communities, Channels, new AI integrations).
Ensuring Safety, Security, and Integrity:
Detecting and combating harmful conduct, spam, fraud, and italy phone number list illegal activity across Meta's products. This involves sharing data for security analytics and threat intelligence to protect all users within the Meta ecosystem.
Enforcing WhatsApp's terms and policies.
Customer Support and Communication:
Responding to user inquiries and providing technical assistance.
Communicating important service updates, policy changes, or security alerts.
Purposes for Using Collected Data (Within WhatsApp):
Providing, Maintaining, and Improving Services:
Delivering messages, calls, media, and other features.
Troubleshooting, bug fixing, and service optimization.
Developing new features and functionalities (e.g., Communities, Channels, new AI integrations).
Ensuring Safety, Security, and Integrity:
Detecting and combating harmful conduct, spam, fraud, and italy phone number list illegal activity across Meta's products. This involves sharing data for security analytics and threat intelligence to protect all users within the Meta ecosystem.
Enforcing WhatsApp's terms and policies.
Customer Support and Communication:
Responding to user inquiries and providing technical assistance.
Communicating important service updates, policy changes, or security alerts.