Frequently asked questions
To make it easier for customers to use the online ticketing system, we have prepared a list of frequently asked questions:
Question Answer
How can I pay for tickets? We accept payments by credit card and bank transfer.
Is it possible to return tickets? Yes, it is possible to return tickets, however, according to our regulations, refunds are possible up to 7 days before the event.
Do I need to print tickets? No, you can show your tickets on your smartphone or tablet. Simply show the QR code at the entrance to the event.
What are the additional costs when purchasing tickets online? A handling fee and transaction costs may be added to the ticket price, but these are clearly displayed before payment.
Monitor results and optimize
Regularly monitoring your online ticket sales results will allow you to track the effectiveness of your marketing efforts and identify areas for improvement. Analyze data on ticket sales, advertising campaign effectiveness, and customer feedback. Based on this information, optimize your sales strategy to maximize the potential of online sales.