GMass Pricing Frequently Asked Questions (FAQ)
Posted: Wed Dec 11, 2024 3:23 am
First, here’s the GMass Pricing page where you can subscribe.
Free Trial versus Paid
Q: Do I have to upgrade to a paid account? Can I just keep using my free trial?
A: Free trials last for seven days and are limited to sending 50 email messages per day. All other features work during the free trial.
Q: What features won’t work with a free trial?
A: All features work with a free trial. The only restriction israel phone number library with free trials is that you can’t send to more than 50 email addresses in a 24-hour period. You also can’t hook up a SMTP server to break Gmail’s limits because, again, 50 emails.
Q: I paid for GMass but the GMass buttons aren’t showing up. Why not?
A: Whether you have a free trial or paid account does not determine whether the GMass buttons show up. In fact, you don’t even need to have a GMass account at all in order for the buttons to show up. As long as you have the GMass Chrome extension installed, the buttons should show up, irrespective of what kind of account you have. If the GMass buttons are not showing up and you do have the extension installed see the extension troubleshooter.
Q: I’m using the free trial, and I haven’t yet sent 50 emails today, but it’s still telling me I have to upgrade. Why?
A: The count of emails is done on a rolling 24-hour basis, so with a free trial, anytime you send with the GMass button, a count is done of all the emails sent in the prior 24 hours. This includes any test emails, and includes emails sent to the Spam Solver, if you’ve used that (the Spam Solver generates about 20 sent emails). Additionally, let’s say your campaign contains 100 total addresses and you specify a schedule of sending them at 20 emails/day. While technically you’d still be under 50 emails/day, you’ll still be prompted to upgrade because the free account can’t recognize that the 100 addresses are being spread out — it only sees that you’re trying to send to 100 emails right now.
Gmail versus Google Workspace
Q: How do I know whether I have a Gmail or a Google Workspace account?
A: If your Gmail account ends in @gmail.com or @googlemail.com you have a Gmail account. If your Gmail account ends in your own domain, like @abcwidgets.com, for example, then you have a Google Workspace account.
Q: I manage multiple Gmail accounts, and want to use GMass with all of them. Do I get a discount?
A: Yes, you can buy a Team Plan and then add accounts to your team, and save significantly on the per-user cost.
Q: I sometimes get bounces from Gmail when I try to send that say I’m over my limit. Will subscribing to a paid plan fix that?
A: No. If Gmail is bouncing your emails because you’re over limit, subscribing won’t have any effect on that. Subscribing will allow you to send more than 50 emails in a day, but if Gmail is already limiting your sends, subscribing to GMass can’t fix that. What can help with that is the GMass unlimited sending option, which allows you to send your emails through an external SMTP server. If you’re on the GMass Professional plan, you can also use MultiSend to distribute your campaign across multiple accounts.
The Minimal plan and the GMass footer
Q: What happened to the Minimal plan? It’s no longer on the Pricing page.
A: On December 9, 2020, we removed the Minimal plan. We did this for several reasons.
1. The Minimal plan was a discounted plan that included a GMass-branded footer on the bottom of emails. The footer often frustrated users that signed up for the Minimal plan but didn’t realize that the footer would be appended to their emails. Despite our making it clear in several pl
Free Trial versus Paid
Q: Do I have to upgrade to a paid account? Can I just keep using my free trial?
A: Free trials last for seven days and are limited to sending 50 email messages per day. All other features work during the free trial.
Q: What features won’t work with a free trial?
A: All features work with a free trial. The only restriction israel phone number library with free trials is that you can’t send to more than 50 email addresses in a 24-hour period. You also can’t hook up a SMTP server to break Gmail’s limits because, again, 50 emails.
Q: I paid for GMass but the GMass buttons aren’t showing up. Why not?
A: Whether you have a free trial or paid account does not determine whether the GMass buttons show up. In fact, you don’t even need to have a GMass account at all in order for the buttons to show up. As long as you have the GMass Chrome extension installed, the buttons should show up, irrespective of what kind of account you have. If the GMass buttons are not showing up and you do have the extension installed see the extension troubleshooter.
Q: I’m using the free trial, and I haven’t yet sent 50 emails today, but it’s still telling me I have to upgrade. Why?
A: The count of emails is done on a rolling 24-hour basis, so with a free trial, anytime you send with the GMass button, a count is done of all the emails sent in the prior 24 hours. This includes any test emails, and includes emails sent to the Spam Solver, if you’ve used that (the Spam Solver generates about 20 sent emails). Additionally, let’s say your campaign contains 100 total addresses and you specify a schedule of sending them at 20 emails/day. While technically you’d still be under 50 emails/day, you’ll still be prompted to upgrade because the free account can’t recognize that the 100 addresses are being spread out — it only sees that you’re trying to send to 100 emails right now.
Gmail versus Google Workspace
Q: How do I know whether I have a Gmail or a Google Workspace account?
A: If your Gmail account ends in @gmail.com or @googlemail.com you have a Gmail account. If your Gmail account ends in your own domain, like @abcwidgets.com, for example, then you have a Google Workspace account.
Q: I manage multiple Gmail accounts, and want to use GMass with all of them. Do I get a discount?
A: Yes, you can buy a Team Plan and then add accounts to your team, and save significantly on the per-user cost.
Q: I sometimes get bounces from Gmail when I try to send that say I’m over my limit. Will subscribing to a paid plan fix that?
A: No. If Gmail is bouncing your emails because you’re over limit, subscribing won’t have any effect on that. Subscribing will allow you to send more than 50 emails in a day, but if Gmail is already limiting your sends, subscribing to GMass can’t fix that. What can help with that is the GMass unlimited sending option, which allows you to send your emails through an external SMTP server. If you’re on the GMass Professional plan, you can also use MultiSend to distribute your campaign across multiple accounts.
The Minimal plan and the GMass footer
Q: What happened to the Minimal plan? It’s no longer on the Pricing page.
A: On December 9, 2020, we removed the Minimal plan. We did this for several reasons.
1. The Minimal plan was a discounted plan that included a GMass-branded footer on the bottom of emails. The footer often frustrated users that signed up for the Minimal plan but didn’t realize that the footer would be appended to their emails. Despite our making it clear in several pl