PR Manager Community Aug 16, 2023 • 2 min read 0 comments Share: SiteGround Wins Gold and Bronze Stevie® Awards at 20
Posted: Wed Dec 18, 2024 5:11 am
SiteGround is a 4-time Stevie Award winner for Excellence in Customer Service.
In 2023, SiteGround has been named a Gold and Bronze Stevie® Award winner in the Business & Community – Green Event and Customer Service Department of the Year categories at the 20th International Business Awards® .
The Stevie Awards are the world's top honors for customer service, contact center, business development and sales professionals. This year's awards drew more than 3,700 nominations from organizations in 61 countries and territories, and Stevie Award winners were determined by the average scores of more than 230 executives worldwide who participated in the judging process in June and July.
SiteGround won a Gold Stevie® Award for supporting the Shackleton Mission and promoting the cause of adding over 4,000,000 km2 in the Southern Ocean as protected areas. “We believe that success lies outside of the comfort zone, that the courage to pursue a dream, even if everyone tells you it’s impossible, makes you a true adventurer and a true entrepreneur. This similarity is the basis of our support for this mission. We are glad that it was not only successfully completed, ending with 8 Guinness World Records, but more importantly, that it raises the alarm about ocean protection and nature protection in general – a cause we hold dear and finds values close to our company,” shared Tenko Nikolov, CEO, and Ivo Tzenov, Founder of SiteGround.
SiteGround’s Bronze Stevie® Award is given for the excellent work shown by the company’s Customer Support team and their exceptional results, also underlined by the jury’s honorable assessment: “I was impressed by greece whatsapp number data how the team steadily increased the chat satisfaction rate from 96.04% in 2020 to 98.57% in 2022.” At SiteGround, we have always prided ourselves on the level of customer service we offer. What sets us apart is precisely the care for our customers, the attention to every detail, the responsibility to provide the best support and that helped us grow and develop and become a leader in the international technology market.
This is the second time SiteGround’s customer support team has been recognized for excellence at The International Business Awards. In 2020, the company was awarded the People’s Choice Stevie® Award for Favorite Customer Service and the Silver Stevie®Award for Customer Service Department of the Year in the Computer Hardware & Services category.
“For us, optimizing our customer experience is a never-ending process, and we are committed to going above and beyond, thanks to the extreme dedication of our team and the invaluable support of our loyal customers,” said Reneta Tsankova, COO of SiteGround. “Being recognized at the Stevie Awards in this way inspires us to continue building the best customer experience we can.”
Details about the International Business Awards and the 2023 Stevie Award winners lists are available at www.StevieAwards.com/IBA .
In 2023, SiteGround has been named a Gold and Bronze Stevie® Award winner in the Business & Community – Green Event and Customer Service Department of the Year categories at the 20th International Business Awards® .
The Stevie Awards are the world's top honors for customer service, contact center, business development and sales professionals. This year's awards drew more than 3,700 nominations from organizations in 61 countries and territories, and Stevie Award winners were determined by the average scores of more than 230 executives worldwide who participated in the judging process in June and July.
SiteGround won a Gold Stevie® Award for supporting the Shackleton Mission and promoting the cause of adding over 4,000,000 km2 in the Southern Ocean as protected areas. “We believe that success lies outside of the comfort zone, that the courage to pursue a dream, even if everyone tells you it’s impossible, makes you a true adventurer and a true entrepreneur. This similarity is the basis of our support for this mission. We are glad that it was not only successfully completed, ending with 8 Guinness World Records, but more importantly, that it raises the alarm about ocean protection and nature protection in general – a cause we hold dear and finds values close to our company,” shared Tenko Nikolov, CEO, and Ivo Tzenov, Founder of SiteGround.
SiteGround’s Bronze Stevie® Award is given for the excellent work shown by the company’s Customer Support team and their exceptional results, also underlined by the jury’s honorable assessment: “I was impressed by greece whatsapp number data how the team steadily increased the chat satisfaction rate from 96.04% in 2020 to 98.57% in 2022.” At SiteGround, we have always prided ourselves on the level of customer service we offer. What sets us apart is precisely the care for our customers, the attention to every detail, the responsibility to provide the best support and that helped us grow and develop and become a leader in the international technology market.
This is the second time SiteGround’s customer support team has been recognized for excellence at The International Business Awards. In 2020, the company was awarded the People’s Choice Stevie® Award for Favorite Customer Service and the Silver Stevie®Award for Customer Service Department of the Year in the Computer Hardware & Services category.
“For us, optimizing our customer experience is a never-ending process, and we are committed to going above and beyond, thanks to the extreme dedication of our team and the invaluable support of our loyal customers,” said Reneta Tsankova, COO of SiteGround. “Being recognized at the Stevie Awards in this way inspires us to continue building the best customer experience we can.”
Details about the International Business Awards and the 2023 Stevie Award winners lists are available at www.StevieAwards.com/IBA .