Increase your reach with Facebook ads
Using Instagram or Pinterest as shop windows for your store
Capturing B2B leads on LinkedIn
Creating viral marketing campaigns on TikTok
Answer questions on Twitter/X
By recording and analyzing customer interactions, you will identify patterns and trends in their behavior. What's more, you will be able to obtain the voice of the customer with which to optimize all your communications and improve the user experience much more .
Not only will you optimize each communication channel, but this will allow you to fine-tune your brand message and the entire strategy on your other channels to better meet customer needs.
For example, in Brevo's Conversations Platform , you'll discover how many conversations visitors have started and agents have responded to, visitor satisfaction ratings, or average response time.
Conversations Platform - statistics
Conversations Platform Statistics Page
But you can also see valuable information about indonesia telegram data each visitor on the platform's Online Visitors page , which also helps you identify purchase-qualified users and start conversations with them directly.
7. Get your free business number (optional)
Yes, chat is vital to satisfy the immediacy that your potential customers demand. However, having a virtual phone number also has many advantages:
1. Trust and professionalism: the user sees that there is a person willing to help if needed.
2. Flexibility: You can answer calls from anywhere (ideal for remote teams).
3. Easy access: It is easier to manage calls and access call recordings and histories (very useful to improve the quality of your service).
4. Better price: it is cheaper than hiring several physical lines.
- Board index
- All times are UTC
- Delete cookies
- Contact us