Users must have a genuine choice

[Rajulk985]

Understanding the "Spam" Perception on Telegram
Spam isn't just about unsolicited messages; it's about unsolicited, unwanted, and irrelevant messages. On Telegram, this perception is amplified by its personal, direct nature.

What Triggers a "Spam" Complaint?

Lack of Consent: The absolute primary reason. If a user didn't explicitly agree to receive your messages, it's spam.
Irrelevance: Messages that don't align with the user's interests, past interactions, or stated preferences.
Excessive Frequency: Too many messages in a short period, overwhelming the user.
Poor Quality Content: Unprofessional, confusing, or poorly written messages.
Deceptive Practices: Misleading subject lines, hidden agendas, or promises not kept.
Difficulty Opting Out: If users struggle to unsubscribe, they resort to the spam button.
Impersonal/Generic Messaging: Users feel like just another number in a broadcast list.
Unexpected Source: Messages from an unknown or unremembered source.
The Impact of Spam Complaints:

Damaged Sender Reputation: Telegram canada telegram mobile phone number list algorithms learn which accounts generate complaints.
Message Throttling/Blocking: Your messages may be delayed or not delivered at all.
Account Suspension/Ban: Repeated or severe violations can lead to your bot, channel, or personal account being banned.
Eroded Brand Trust: Users associate your brand with annoyance and disrespect.
Legal Risks: Depending on jurisdiction (e.g., GDPR, CCPA, upcoming PDPO in Bangladesh), unsolicited marketing can lead to significant fines.
The Absolute Foundation: Consent-Driven Strategy
Without clear, explicit consent, all your other efforts to avoid spam complaints are moot.

Obtain Explicit & Informed Consent:

Specific: Clearly state what type of messages they will receive (e.g., "product updates," "event invitations," "daily news").
Informed: Explain why you need their data and how it will be used. Link to your clear Privacy Policy.
Unambiguous: Requires an active opt-in. Examples on Telegram:
Bot: User clicks an "Opt-in to Marketing Updates" button after reading a consent statement.
Bot: User types "YES, subscribe me" after a clear explanation.
Website Integration: User checks a box on your website: "Yes, send me updates via Telegram at this number/username." Then, a confirmation message is sent to Telegram requiring a final "confirm" click.
Record Keeping: Maintain a clear record of when, how, and what consent was given by each user. This is crucial for accountability.