Integration with social media plugins
Disadvantages:
Lack of integrations
Price list:
The starting pricing plan is $12 per agent per month.
18. ManageEngine ServiceDesk Plus
ManageEngine ServiceDesk Plus Control Panel Overview
ManageEngine ServiceDesk Plus Control Panel Overview
ManageEngine ServiceDesk Plus is an advanced ticketing system that you can install on your device or ukraine phone number data run from the cloud. It’s a highly flexible platform ideal for large customer support teams, offering add-ons like live chat, incident management, and project management. If you opt for the premium plan, you’ll be able to address customer queries in real-time via remote access.
Key features:
ITSM best practices
Integration with IT management applications
Smart automation
Extensive reporting
Fully customizable
Advantages:
Easy to use
Remote access solutions
Possibility to expand options using add-ons
Excellent for large support teams.
Disadvantages:
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- All times are UTC
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