At a minimum, your onboarding program should get partners up to
products and features
pricing structures
selling processes
goals of the partnership
personalize the partner experience with relevant content and recommendations. Onboarding should be trackable so you can see a partner’s progress over time. If a partner plans to sell one specific product, don’t overwhelm them with specs on other products that aren’t suitable for them.
For more about onboarding partners and personalizing the afghanistan phone number list partner experience, check out this trailhead module.
6. Support your channel partners
you’ve brought new partners up to speed, but the race isn’t over. They need ongoing support throughout their involvement with your company. Below are some ways to show your support and set partners up for success.
Provide instant access to product resources: in addition to onboarding materials, partners need just-in-time information to help them address specific customer issues. These include product specs, marketing assets, and presentation templates. Make these resources available on demand to make partners more productive and reduce back-and-forth with your channel managers.